Automation at Scale: Jason Conner, Operational Excellence at Kuehne + Nagel

Jason works at Kuehne + Nagel, one of the largest logistics companies worldwide and has been heavily involved in a company-wide automation project. We are speaking about how automation projects are being handled at larger firms and dive into his experience working on this project in a corporate setting and touch some of the strategic aspects as well as how to get people to join in on such a project on an operational level. If you have questions or feedback, feel free to directly reach out to me through one of our channels. You can also connect with Jason via LinkedIn (in/connerjason) if you want to discuss topics in more detail.

Hey everyone!

In this episode, I am speaking with my friend and former colleague Jason Conner. Jason manages one of the global operational excellence programs at Kuehne + Nagel, one of the largest logistics companies in the world. As part of this initiative, he has been part of a company-wide RPA project where he was both involved in the strategic phase on company-level as well as brought the tools, methodology, and training to the major operational centers.

During our conversation, we touched upon:
  • Different motivations depending on the management level with regards to automation
  • How to effectively land automation in operations
  • The benefits and shortcomings of RPA
  • Process mining
  • ... and more
I hope that you enjoy this episode as much as I did and that you can take away something for yourself again.

In case you want to reach out to Jason in person, you can find him on LinkedIn. If you want to ask questions or feedback to the show, feel free to drop me a note via email or one of the social channels!

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